Brendan Rice

Change, Learning, and Innovation professional with over 11 years of consulting experience for clients

Managed the session project plan, deadlines, content branding, planned speaker/ audience engagement and interaction. Chairing the session and leading the Q&A so the audience can understand change management's role in successful learning initiatives.

Wrote and published a piece for CIPD People Management magazine on: How to chair at a learning and development conference.

Project and program managed the introduction of state-of-the-art Generative AI learning technologies for roleplays and microlearning. Produced L&D innovation communications and showcased thought leadership reaching ~700 internal employees. Managed the external speaker selection, contracting, and theme for each conference. Conducted market analysis, identifying trends and applying them to BCG's context, including a comprehensive coaching platform evaluation and vendor selection process. Partnered with the Marketing & Communication team to leverage AI, creating dynamic, multi-format learning content from videos, and collaborated with SMEs to ensure learning content accuracy and relevance. Managed the lifecycle of numerous learning products and projects, from prototype development to piloting new learning solutions, demonstrating a pragmatic and innovative approach to L&D challenges. Provided innovation consultancy with senior leaders to understand priorities and align learning initiatives with business needs. Hired for FTC (fixed term contract) (maternity cover).

This culiminated in the contribution of a case study to the "AI in L&D: Intention and Reality" report. Designed and developed 3 AI-driven simulation (roleplays) with a 90% satisfaction and 100% on the job relevance rating. Organised 3 internal innovation conferences with an external speaker reaching 120 internal employees with an average 85% satisfaction rating. Published 4 innovation newsletters reaching ~700 internal employees. Evaluated coaching platforms across key criteria and 6 dimensions and shortlisted 2 from 50+ vendors. Managed the innovation process by creating a dashboard of 100 products segmented by 8 stages.

Sector experience: Aviation, Consulting, Defence, FMCG, IT, UK Public Sector and Utilities (Electricity & Water). Influenced organisational transformation efforts through targeted learning strategies, leveraging stakeholder insights to optimise training impact. Designed and developed a range of learning deliverables (eLearnings, vILT, Peer to Peer, online resources etc.) to address gaps achieving client business goals leveraging TAP QA Learning and The LPI accredited learning methodology. Leveraged Kirkpatrick's evaluation and The Learning-Transfer Evaluation Model to determine how success will be measured for learning initiatives. Managed and led cross-functional teams remotely across various time zones, including project and people management responsibilities. Experience engaging learners who are office based or field force. Initiated a talent mobility project within a technology consultancy, focusing on creating efficient learning pathways for new and existing employees. Participated in Capgemini's Graduate Programme, leading initiatives to streamline digital marketing, SAP data processes and supporting an LMS for 80,000 users.

Successfully scaled learning solutions to meet the needs of groups ranging from 10 to over 10,000 participants, enhancing workforce capabilities. Streamlined digital marketing product imaging content and SAP data globally; managed teams across continents, standardising SAP product data and service desk operations for 400 brand/market combinations. Produced stakeholder analysis for an Oracle ERP IT transformation programme impacting 7.8k users. Presented key findings to the HR steering committee as an input into the next phase of the programme. Created e-learning and facilitated a virtual instructor led training series for 1,400 Salesforce users over 3 months for successive learner cohorts and partner organisations. End to end design and delivery for a public sector client included a strategy, implementation, evaluation that was used to input into designing a skills framework for automation. Reduced recruitment costs and accelerated the qualification process of candidates for the public and private sectors through effective learning and development pathways.

Produced blended learning strategies for low code automation, learning needs analysis, comms & engagement, learning experience design, knowledge management, hybrid facilitation, user research, service design, created skills taxonomy, designed a skills framework, learning evaluation, learning analytics, learning transfer stakeholder analysis and in terms of scale this ranged from 10 users to 10,000+ for combinations of field force and office based workers. Experienced working with cross functional teams and leading teams remotely in different time zones. Has people manager experience (line manager/ project).

References available upon request.